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Privacy Policy
Effective Date: 01/09/2022
Company: Qnox Limited
1. Introduction
Qnox Limited (“we”, “our”, or “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our websites, applications, and software solutions.
By accessing or using our services, you agree to the collection and use of information in accordance with this policy.
2. Information We Collect
2.1 Personal Information
We may collect personal information that you voluntarily provide, including:
- Name
- Email address
- Phone number
- Company or organization name
- Billing and payment information
- Account login credentials
2.2 Usage Data
When you access our services, we may automatically collect information such as:
- IP address
- Browser type and version
- Device type
- Pages visited
- Time and date of visit
- Referring website
2.3 Application Data
If you use our web or mobile applications, we may collect:
- User-generated content
- System usage logs
- App performance data
- Error reports
3. How We Use Your Information
We use the information we collect for purposes including:
- Providing and maintaining our services
- Creating and managing user accounts
- Processing payments and subscriptions
- Improving our software and services
- Providing customer support
- Communicating updates, service notifications, and important announcements
- Ensuring system security and preventing fraud
4. Data Sharing and Disclosure
We do not sell or rent personal information to third parties. However, we may share information in the following circumstances:
Service Providers
We may share information with trusted service providers that help us operate our systems such as:
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Hosting providers
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Payment processors
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Email and notification services
Legal Requirements
We may disclose information if required to:
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Comply with legal obligations
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Respond to lawful government requests
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Protect our rights or property
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Prevent fraud or security issues
5. Data Security
We implement appropriate technical and organizational measures to protect your information from unauthorized access, loss, misuse, or disclosure. These measures include secure servers, encrypted connections, and restricted access to data.
However, no system is completely secure, and we cannot guarantee absolute security.
6. Data Retention
We retain personal data only for as long as necessary to:
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Provide our services
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Comply with legal obligations
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Resolve disputes
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Enforce agreements
When information is no longer required, it will be securely deleted or anonymized.
7. Cookies and Tracking Technologies
Our website may use cookies and similar tracking technologies to:
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Improve user experience
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Analyze website traffic
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Remember user preferences
You can configure your browser to refuse cookies, though some features of our services may not function properly.
8. Third-Party Services
Our services may contain links to third-party websites or services. We are not responsible for the privacy practices of those external sites.
9. Your Privacy Rights
Depending on your jurisdiction, you may have rights regarding your personal data, including:
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Request access to your personal data
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Request correction of inaccurate information
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Request deletion of your data
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Object to certain data processing activities
Requests can be made using the contact information below.
10. Children’s Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
We encourage users to review this policy periodically.
12. Contact Us
If you have any questions about this Privacy Policy or how your data is handled, please contact us:
Qnox Limited
Email: info@qnox.co.tz
Phone: (+255) 0 756 571 964
Website: https://qnox.co.tz